Yes, we work with local producers and importers, providing advice on formulation, labelling, country of origin, and compliance with the Food Standards Code and other relevant regulations.

No, the Food Standards Code is just one part of Australia’s food labelling framework. While it sets out most of the technical requirements for food labels, other laws and regulations are also important. For example, the Australian Consumer Law prohibits false, misleading, or deceptive claims on food labels and covers requirements like Country of Origin food labelling. Trade measurement regulations govern how weights and measures are displayed on packaged food. Environmental regulations may also affect packaging and drink labelling, and there are sometimes industry guidelines or state-based laws that can apply as well. It’s important to consider all relevant legislation to ensure your food labels are fully compliant.

Our expertise as nutrition scientists brings a unique and valuable perspective to food regulation. We have an in-depth understanding of food science, including how ingredients, processing, and formulation impact both compliance and nutritional quality. Our cultural awareness of foods from diverse backgrounds allows us to provide relevant advice for products aimed at culturally diverse markets. We also specialise in developing and substantiating robust nutrition and health claims, ensuring your messaging is scientifically credible and regulatory-compliant. Our knowledge supports product ideation and innovation, especially for foods targeted at specific groups such as children, athletes, or those with special dietary needs.

Importantly, our advice is grounded in a thorough understanding of food regulation. Louise’s legal background and both Louise and Fiona’s extensive experience in food regulatory compliance mean you benefit from practical, up-to-date guidance that considers every aspect of the Food Standards Code and related legislation. Our insights into diet-related health issues allow us to help you ensure your product information is accurate and relevant to target markets. 

This comprehensive approach ensures our clients receive advice that is evidence-based, commercially relevant, and tailored for both compliance and market success. 

We monitor updates to the Food Standards Code and related legislation, participate in industry networks, and maintain ongoing professional development to ensure our advice is always current.

Typically, we need your product’s ingredient list, nutrition information, current label artwork, and details about your manufacturing process. For imports, we may also require documentation about country of origin and the intended market.

Yes, we provide prompt advice and support to address compliance issues, liaise with authorities, and help resolve border holds or regulatory queries.

We provide clear, itemised written reports that outline your compliance status, highlight any required changes, and offer practical next steps for your product or label. These reports are designed to be easy to understand and actionable for your team. We’re also available for follow-up discussions to clarify any points or answer questions.

For our regular clients, we’re always happy to respond to calls or emails about quick questions, ensuring you have ongoing support whenever you need it.

Timeframes depend on the complexity of your product, the number of items, and the scope of the review. However, most label or formulation checks are completed well within 5 business days. To ensure accuracy and quality, all of our reports are carefully second-checked by another member of our team before we send them to you. For urgent cases, we also offer an express turnaround service to meet tight deadlines and help keep your project on track. This thorough and flexible approach means you receive reliable, timely advice you can trust.

We offer transparent, upfront pricing based on the scope of work. Projects are typically billed as fixed-fee packages or hourly rates, depending on your needs.