Privacy Policy

Privacy Policy

Last updated: 7 June 2026

Introduction

This Privacy Policy explains how Food360 ("we", "us", "our") collects, uses and protects personal information when you visit food360.com.au, use our contact forms, subscribe to updates, or interact with our blog. It also explains your choices in relation to cookies, analytics data and other website technologies used through Squarespace and any future third-party tools that may be enabled on the website.

Privacy enquiries can be directed to:

Food360 Pty Ltd
Email: info@food360.com.au
Address: 128 Wycombe Rd, Neutral Bay NSW 2089

Information collected

Personal information collected through the website may include information that visitors choose to provide, such as a name, email address, organisation, and any details included in an enquiry or contact form.

Where blog comments are enabled, the website may collect the name, email address and content submitted with a comment so that comments can be published and moderated.

If newsletter sign-up is offered, the website may collect a visitor’s name, email address and communication preferences for subscription management.

The website may also collect technical and usage information, such as IP address, browser type, pages viewed, referring pages, device information, and the date and time of visits, through Squarespace analytics, cookies and similar technologies.

How information is used

Information collected through the website may be used to respond to enquiries, provide services, manage contact form submissions, moderate blog comments, send newsletters or updates where a person has subscribed, and operate, maintain, secure and improve the website.

Analytics and usage information may be used in aggregated or operational form to understand website traffic, improve content and monitor website performance.

Website visitors

When a person visits food360.com.au, Squarespace and related website technologies may automatically collect limited technical and usage information through cookies, server logs and similar tools in order to deliver the website, maintain security and understand visitor trends.

This may include information such as browser type, device information, approximate location derived from IP address, pages visited, referring websites, and the timing and duration of visits.

Cookies

The website uses cookies and similar technologies through Squarespace, and may use additional cookies in future if tools such as Google Analytics are enabled.

These cookies may include strictly necessary cookies required for the operation of the website, analytics and performance cookies that help understand how visitors use the site, and functionality cookies connected with features such as forms, comments or embedded content.

Visitors can manage cookie preferences through the website’s cookie banner where available, or through browser settings. If non-essential cookies are declined, some website features may not function as intended.

Analytics

The website uses Squarespace’s built-in analytics to understand how visitors use the website and improve website performance. In future, Google Analytics or a similar analytics service may also be used to measure traffic, visitor engagement and website performance.

Analytics information may include IP address or approximate location, browser and device information, pages viewed, referring websites, and the date, time and duration of website visits.

If Google Analytics is enabled in future, its use and the related cookies will be disclosed in this Privacy Policy and through the website’s cookie settings and banner, where applicable. Google requires websites using Google Analytics to disclose that use in their privacy policy.

Blog comments

Where blog comments are enabled, information submitted in a comment may be collected to display the comment publicly and to moderate comments for spam, abuse or other inappropriate content.

Comments may be visible to other website visitors, so confidential, sensitive or personal information should not be included in a comment.

International transfers

Because the website is hosted on Squarespace and may use other cloud-based service providers, personal information collected through the website may be stored or processed outside Australia. OAIC guidance states that an APP privacy policy should explain whether personal information is likely to be disclosed to overseas recipients and, if practicable, the countries in which those recipients are likely to be located.

These overseas recipients may include service providers located in the United States or other countries where Squarespace, email providers or future analytics providers maintain infrastructure or personnel. Reasonable steps will be taken to ensure that overseas handling of personal information is consistent with applicable privacy obligations.

Third-party content and links

The website may contain links to third-party websites, articles, embedded content, booking tools or other external services. Those third parties operate under their own terms and privacy policies, and Food360 is not responsible for their content or privacy practices.

If a visitor follows a link to another website or interacts with third-party content embedded on the website, that third party may collect information in accordance with its own privacy practices. Relevant third-party privacy policies should be reviewed before personal information is provided.

Access, correction and concerns

If a person believes Food360 holds personal information about them and they would like to request access to, or correction of, that information, they can contact Food360 using the details above. A response will be provided within a reasonable time, and identity verification may be requested where appropriate before access is given or corrections are made.

If a person has any questions or concerns about how personal information is handled, they can contact Food360 at info@food360.com.au or by writing to 128 Wycombe Rd, Neutral Bay NSW 2089. Concerns will be taken seriously and addressed within a reasonable time.

If a person believes their privacy concerns have not been resolved, they may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). More information is available on the OAIC website.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to website practices, technologies, legal requirements or business operations. The current version will be published on this page with the revised last updated date.